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FAQ

Booking & Inquiries

How early should I book hostesses or models?

As a rule, we recommend booking 4–6 weeks before the event so that we can guarantee the best possible staffing. However, short-notice inquiries are always possible – we will check availability immediately.

How does a booking inquiry work?

You send us the key details about the event, date, location, working hours, and tasks. Based on this, we prepare a non-binding offer and suggest suitable profiles. After your selection, we confirm the assignment in writing.

Can I book staff for several days as well?

Yes, we staff both single-day assignments and multi-day trade fairs, roadshows, or campaigns. If desired, we can provide consistent teams throughout the entire period.

Can I request specific profiles or types?

Of course. You can specify requirements regarding language, experience, appearance, or dress code. We will compile a preselected set of sedcards for you to choose from.

Is there a minimum booking duration?

The minimum booking duration is usually 4 hours per day. For multi-day assignments or special projects, individual arrangements can be made.

Assignments & Services

For what types of events do you provide staff?

We provide hostesses, promoters, and models for trade fairs, congresses, corporate events, team-building events, openings, evening events, sports events, roadshows, and promotional campaigns, among others.

What tasks do hostesses take on on site?

Typical tasks include welcoming guests, accreditation, cloakroom service, visitor guidance, providing information, and hostess service at the stand, as well as supporting your team with organizational processes.

What sets your promotion and event staff apart?

Our staff are communicative, brand-aware, and trained to actively engage with guests. The goal is to present your brand positively, generate leads, and actively involve visitors.

Do you also provide catering or service staff?

Yes, depending on the project, we can also support you with service, bar, and catering staff. Simply let us know what level of service you need.

Can you provide complete teams for an event?

If desired, we can assemble complete teams consisting of hostesses, promoters, team leads, interpreters, and models – including central coordination and briefing.

Pricing & Terms

How are your prices structured?

Prices depend on the type of event, location, duration of the assignment, task profile, and required qualifications. After your inquiry, you will receive a transparent offer with no hidden costs.

Do you work with daily or hourly rates?

Depending on the project, we work with hourly or daily rates. For longer campaigns or multi-day assignments, we can offer attractive package prices.

Are travel costs and expenses included in the price?

Travel within the assignment area may be included as a flat rate; for longer distances or long assignment times, travel costs, expenses, or overnight stays are listed separately.

When does the booking become binding?

The booking becomes binding as soon as you confirm our offer in writing. You will then receive an order confirmation with all details regarding staff, times, and terms.

What happens in the event of cancellations or changes?

Cancellation conditions depend on the timing and scope of the change. We try to handle smaller adjustments flexibly; for short-notice cancellations, the cancellation deadlines stated in the offer apply.

Staff Selection Process

How do you select your staff?

Our hostesses and models go through a multi-stage selection process including sedcard review, personal interviews, and references. We pay attention to professionalism, reliability, and a well-groomed appearance.

Do we receive sedcards in advance to choose from?

Yes, you will receive a preselected selection of suitable sedcards with photos, key details, and experience. You can mark your favorites, and we will take care of the scheduling afterwards.

Are your hostesses multilingual?

Many of our talents speak two or more languages, including English, French, Spanish, and others. Simply let us know your language requirements when making your inquiry.

Do the talents receive a briefing?

Yes, every team receives a written briefing and, if needed, an online or on-site briefing so that the brand message, processes, and desired tone are clear.

Can we work with recurring teams?

If you are satisfied with certain hostesses or teams, we will try to schedule them again for future assignments, provided they are available.

On-Site Organization

Who is our contact person during the event?

Depending on the size of the event, you will have a project manager in the back office and, for larger productions, an on-site team lead who coordinates staff and processes.

What does the client need to provide on the day of the assignment?

You mainly provide a contact person, access to the site, if necessary work clothing, and admission or parking permits, as well as a brief on-site introduction. We coordinate everything else in advance.

Do you provide clothing or specify a dress code?

In principle, we work with dress codes that match your brand (e.g. business, cocktail, casual). You can provide special outfits, or we can organize them by arrangement.

How is working time documented?

Assignment times are documented either via timesheets, digital check-ins, or by the team lead and are then made available to you for review afterwards.

What happens if someone drops out at short notice?

If a person is unable to attend due to illness, we will arrange a replacement as quickly as possible and inform you immediately. Our goal is to keep the process as smooth as possible for you.

Jobs & Applications

How can I apply as a hostess, promoter, or model?

The easiest way is via our online application form. There you upload photos, enter your details, and list your previous experience. We will get back to you after reviewing your documents.

What requirements should I meet?

Important qualities include a well-groomed appearance, very good manners, reliability, and ability to work in a team, as well as good German and English skills depending on the assignment. Previous experience is an advantage, but not absolutely necessary.

Can I work as a student or part-time?

Yes, many of our talents work alongside their studies or main job. What matters is that you are flexible with your schedule and can reliably take on assignments.

How often can I expect assignments?

That depends on the season, location, profile, and availability. We cannot guarantee a fixed number of assignments, but we do try to consider suitable talents regularly for projects.

Do I receive a briefing before every assignment?

Yes, before every assignment you will receive a detailed briefing about the client, location, tasks, dress code, and contact persons so that you are fully prepared.

Any questions left?
We are here for you.

Our team supports you quickly, personally, and reliably with all questions regarding bookings, jobs, or projects.

Email

You can reach us anytime by email – we usually reply within one business day.

Phone

For urgent or more complex questions, we are available by phone.

Hostess, Model & Promotion Agency for events, brand activations and hospitality.

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